The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Dining!
“The variety of restaurants exceeded my expectations, especially the French and Pan Asian options; each meal was delightful!” view full review
Relaxing Beach!
“The beach was pristine, with calm, warm waters that made for the most relaxing days spent soaking up the sun.” view full review
Accessible Facilities
“The resort's accessible amenities ensured everyone had a wonderful time enjoying all the activities and dining options.” view full review
Spotless Rooms!
“Our room was impeccably clean and comfortable, providing a perfect retreat after a fun day by the pool.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Adults only
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Cycling
Tennis court
Golf course
Billiard tables
Table tennis
Archery
Yoga class
Aerobics
Fishing
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's play area
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Carretera Federal 307 Chetumal-Cancun, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Carretera Federal 307 Chetumal-Cancun, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma
Dolphin Discovery Playa del Carmen Maroma
880 m
Beach
Playa Maroma
880 m
Maroma Beach
1.2
km
Harbour
Punta Maroma
2.7
km
Paradise Beach
2.4
km
Golf Course
Golf Club
2.5
km
Galaxy
2.5
km
Wedding chappel
2.7
km
Amusement Park
Mayan Water Complex
3.1
km
Playa Paraiso Golf Course
3.2
km
Teatro Vidanta
3.5
km
Golf Course
El Manglar Golf Course
3.5
km
Cirque du Soleil
3.7
km
Chapel
4.2
km
El Palenque Theater
4.2
km
Nearby
Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma
Dolphin Discovery Playa del Carmen Maroma
0 m
Beach
Playa Maroma
880 m
Maroma Beach
1.2
km
Restaurants
Pavo Real by the Sea
2.8
km
Pavo Real by the Sea Highway 307-Cancun-ChetumalKM51
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
8.8/10
Great
Rooms
8.7
Location
9.3
Service
9.3
Dining
8.0
Guest reviews
8.8/10
based on 5 reviews
4.5/5
based on 17688 reviews
8.9
8.9/10based on 243 reviews
#2 of 7 hotels in Playa Maroma based on Tripadvisor
Troy
United States,
January
2024
8.8/10
My stay at the hotel was fantastic! The rooms were large, well-appointed, and very modern, complete with soaking tubs in buildings 16 and 26 and offered a fabulous view over the restaurants. The service went above and beyond to ensure my comfort and truly made me feel valued as their guest in Riviera Maya. The location was pristine, with meticulously manicured surroundings and beautiful lush greenery. However, the dining experience fell below expectations for a hotel of this caliber. Overall, a great experience with a few minor drawbacks.
Rooms
9.0
I absolutely loved the swim-out rooms; they were comfortable and modern with fantastic views.
Service
10.0
The staff introduced me to various services and amenities, ensuring I had a wonderful stay.
Location
9.0
The hotel's location was impeccable, offering a choice between the beach and a pool closer to the beach, all within a meticulously maintained environment.
Dining
7.0
Although the breakfast options were somewhat limited, the pancakes and French toast were delicious.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay.
Vince
United States,
December
2023
9.2/10
Our stay at the hotel was simply incredible and so romantic, perfect for our 10-year anniversary. The rooms were large, had very comfortable beds, and excellent bathroom facilities. However, being located in a building by the main courtyard made us a bit concerned due to the many evening activities happening there like vendor sales, Mexican fiesta night, and the Halloween haunted house during our visit.
Rooms
9.0
The rooms were incredible and so romantic, perfect for our anniversary.
Service
9.0
The service at Secrets Maroma was exceptional, with friendly and welcoming staff, including the gardeners who happily greeted us.
Location
10.0
The location ended up being PERFECT, with beautiful and well-maintained surroundings.
Dining
8.0
The dining at the Oceana Grille was amazing, although the make-your-own pancake machine was a bit below standard for a hotel in this class.
Facilities
10.0
The facilities were top-notch and added to the overall fantastic experience.
Jordan
United States,
May
2023
8.8/10
My stay at the hotel was a mix of positives and negatives. The rooms were large and well-appointed with daily maid and turn-down service, but I felt the terrace was rather small for a 5-star property. The service was excellent, especially the attentive beach wait staff. The location was exceptional right next to a beautiful beach, but the service level in the preferred club honeymoon suite was not top-notch. The dining options were top-notch, offering a variety of delicious choices, but the Uonuma-grown rice was a letdown.
Rooms
8.0
The rooms were beautifully decorated and spacious with heavenly views of the ocean.
Service
9.0
I was impressed by the level of service, especially from the beach wait staff who were always serving drinks with a smile.
Location
9.0
The hotel's location right next to a beautiful beach was perfect for a relaxing getaway.
Dining
9.0
The dining experience was exceptional with a wide variety of options that surpassed other AI resorts I've visited.
Facilities
9.0
The hotel offered fantastic facilities that enhanced my overall stay.